Shipping policy

Last Updated: October 23, 2026

Thank you for shopping with Stash Season. We take pride in carefully preparing, packaging, and shipping every order.

Our goal is to provide prompt, reliable shipping while keeping customers informed throughout the delivery process.

Please review our Shipping Policy before placing an order.

1. Order Processing

At Stash Season, we aim to ship orders the same business day or the next business day, whenever possible.

Orders placed earlier in the day may qualify for same-day shipment, depending on payment verification, order volume, and carrier availability.

Orders placed after carrier pickup times, on weekends, or on holidays will generally be processed on the next business day.

Business days are Monday through Friday, excluding recognized holidays and days when shipping carriers are closed.

While we make every effort to ship promptly, processing times may occasionally vary due to inventory availability, payment verification, or unexpected circumstances.

If we cannot ship within the applicable timeframe, we will provide any notices, cancellation options, or refunds required by law.

2. Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are displayed during checkout.

Delivery estimates generally begin once the shipping carrier accepts the package.

Delivery timeframes are estimates and are not guaranteed unless expressly stated otherwise.

Actual delivery times may vary due to carrier operations, weather conditions, holidays, transportation disruptions, or other circumstances beyond our reasonable control.

Nothing in this section limits delivery-related rights or remedies required by applicable law.

3. Shipping Costs

Shipping charges are calculated and displayed during checkout based on the shipping destination, package weight, and available shipping methods.

Free standard shipping may be offered on select orders when expressly displayed during checkout.

Customers can review all applicable shipping charges before completing their purchase.

4. Order Tracking

Once an order ships, customers will generally receive a shipping confirmation email containing tracking information, when supported by the selected shipping service.

Tracking information may take time to update after the shipping label is created or the package is accepted by the carrier.

Customers are encouraged to monitor their tracking information for delivery updates.

5. Shipping Destinations

Stash Season currently ships within the United States.

Available shipping destinations and delivery options are determined by the shipping settings presented during checkout.

International shipping is not currently offered through our storefront.

6. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address during checkout.

Please review all shipping information carefully before submitting an order.

If you notice an address error, contact us as soon as possible.

Address corrections cannot be guaranteed once an order has been processed or shipped.

If a package is returned due to an incorrect or incomplete address provided by the customer, we will review the circumstances and contact the customer regarding available options.

Additional shipping charges may apply to a requested reshipment where permitted by law.

7. Lost, Missing, or Delayed Packages

If your order is significantly delayed, missing, or marked as delivered but cannot be located, please contact us promptly.

We may review tracking information, shipment records, delivery confirmation, and available carrier documentation to investigate the issue.

Customers may be asked to verify their shipping address or provide additional information relevant to the concern.

All shipping concerns are reviewed individually.

Any refund, replacement, or other resolution will depend on the circumstances and applicable consumer protection laws.

A carrier's delivery confirmation does not automatically eliminate rights or remedies available under applicable law.

8. Damaged Shipments

Please inspect your package and merchandise upon delivery.

If an item arrives damaged during shipping, contact us promptly with your order number, a description of the issue, and clear photographs of the merchandise and packaging.

Please retain the original shipping box, packaging materials, and shipping label while the issue is being reviewed.

Additional documentation may be requested to assist with a carrier investigation or claim.

Any resolution will be determined according to the circumstances, our Return & Refund Policy, and applicable law.

9. Packaging & Product Condition

Stash Season makes reasonable efforts to package merchandise securely for shipment.

Our inventory may include new, pre-owned, vintage, and collectible merchandise.

Some items may not include original manufacturer packaging or accessories.

Original boxes and accessories are included only when specified in the product listing.

Customers are encouraged to review product descriptions and photographs before purchasing to understand exactly what is included.

10. Order Changes & Cancellations

If you need to request an order change or cancellation, please contact us as soon as possible.

Cancellation requests may be considered before an order has been processed or shipped but are not guaranteed.

Once an order has been processed or shipped, cancellations or modifications are generally not accepted, except where required by applicable law.

If Stash Season cancels an order because an item is unavailable or cannot be fulfilled, any payment collected for the canceled order will be refunded.

Please refer to our Return & Refund Policy for additional information.

11. Returns & Refunds

All purchases are considered final sale, except for defective or non-conforming goods and other circumstances where returns or refunds are required by applicable law.

We do not accept routine returns or exchanges due to buyer's remorse, incorrect size selection, or changes in personal preference.

For additional information, please review our Return & Refund Policy.

12. Contact Information

For questions regarding shipping, tracking, or an existing order, please contact:

Stash Season

Email: contact@stashseason.com

You may also reach us through the Contact Us page on our website.

 

Nothing in this Shipping Policy limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.