Privacy policy

Last Updated: October 23, 2026

Stash Season ("Stash Season," "we," "us," or "our") operates this website and online store, including its related information, content, features, products, and services (collectively, the "Services").

Our online store is powered by Shopify, which provides the e-commerce technology used to operate our storefront.

This Privacy Policy explains how we collect, use, disclose, and retain personal information when you visit our website, browse merchandise, place an order, create an account, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy governs those matters.

Please review this policy carefully.

1. Personal Information We Collect

Personal information means information that identifies or can reasonably be associated with an individual. It does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with our Services, we may collect or process the following categories of information:

• Contact Information: Name, email address, telephone number, billing address, and shipping address.
• Payment and Financial Information: Payment method details, payment confirmations, transaction information, and other billing-related information. Payment information may be processed by Shopify and authorized payment providers.
• Account Information: Customer account credentials, preferences, settings, and related account information.
• Shopping and Transaction Information: Products viewed, shopping cart contents, wishlists where available, purchases, cancellations, and transaction history.
• Customer Communications: Information provided when contacting us regarding merchandise, orders, shipping, refunds, or other inquiries.
• Device Information: IP address, browser type, device information, network connection details, and similar technical identifiers.
• Website Usage Information: Information regarding how and when you access, navigate, and interact with our Services.

The information collected depends on the features you use, your interactions with our website, and applicable law.

2. Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you: When you place an order, create an account, complete a form, or contact us.
• Automatically: Through website activity, cookies, and similar technologies.
• Service Providers: Including Shopify, payment processors, shipping providers, and companies supporting our store operations.
• Business and Marketing Partners: Where applicable, through services supporting advertising, analytics, and other authorized business activities.

3. How We Use Personal Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

To process payments, confirm purchases, prepare orders, arrange shipping, provide tracking information, and address transaction-related concerns.

Customer Service

To respond to inquiries, provide order assistance, investigate delivery issues, and review eligible refund or return requests.

Store Operations and Improvements

To operate and improve our website, understand customer preferences, maintain customer accounts, and enhance the shopping experience.

Marketing and Advertising

To send promotional communications where permitted, display relevant advertisements, and provide information about merchandise or promotions that may interest you.

Marketing activities may involve Shopify or third-party advertising technologies, including personalized advertising based on shopping activity.

Security and Fraud Prevention

To verify transactions, identify suspicious activity, prevent unauthorized purchases, protect customer accounts, and maintain the security of our Services.

Legal and Regulatory Compliance

To comply with applicable laws, respond to lawful requests, maintain necessary business records, resolve disputes, and enforce our Terms of Service and other applicable policies.

4. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business, provide our Services, or comply with applicable law.

This may include disclosures to:

• Shopify: Our e-commerce platform and related service provider.
• Payment Processors: To process and verify payments.
• Shipping and Fulfillment Providers: To prepare, transport, track, and deliver orders.
• Technology and Analytics Providers: To maintain website functionality, security, and performance.
• Advertising and Marketing Partners: To support marketing campaigns, analytics, and personalized advertising where applicable.
• Professional Advisers and Legal Authorities: When necessary to comply with legal obligations, protect rights, or address disputes.
• Business Successors: In connection with a lawful business transfer, restructuring, or similar transaction.

We may also disclose information when you request, direct, or authorize us to do so.

Certain disclosures involving personalized advertising may be considered a "sale," "sharing," or use for "targeted advertising" under applicable privacy laws.

Where required, customers may exercise applicable opt-out rights through our website or by contacting us.

5. Our Relationship With Shopify

Our online store is hosted by Shopify.

Shopify collects and processes certain personal information to provide, maintain, secure, and improve the shopping services available through our website.

Information submitted through our store may be processed by Shopify and authorized service providers, including providers operating outside your country of residence.

Shopify may also use information about customer interactions with our store and other merchants to support enhanced services, analytics, fraud prevention, and personalized shopping or advertising features.

For certain Shopify-operated features, Shopify may be responsible for handling the associated personal information and responding to applicable privacy requests.

For additional information, please review:

• Shopify Consumer Privacy Policy
• Shopify Privacy Portal

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Maintain essential website and checkout functions.
• Remember shopping preferences and cart contents.
• Analyze website performance and visitor activity.
• Improve the shopping experience.
• Support advertising and marketing where applicable.
• Help detect fraudulent or suspicious activity.

Certain cookies are necessary for website operation, while others may support analytics or advertising.

Depending on your location and applicable law, you may have options to manage cookies through website privacy controls or your browser settings.

Disabling certain cookies may affect website functionality.

7. Personalized Advertising and Privacy Choices

Shopify and certain advertising partners may process information about your interactions with our website to provide personalized advertising.

Depending on applicable privacy laws, you may have the right to opt out of certain uses or disclosures of personal information for targeted advertising.

Where available, you can submit an opt-out request through our website:

Your Privacy Choices — Opt Out of Data Sharing

Where required by applicable law and supported by our website's privacy systems, applicable Global Privacy Control signals are treated as opt-out requests.

Other browser-based "Do Not Track" signals may not be recognized.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, payment services, or other external resources.

These services operate under their own privacy policies and terms.

Stash Season does not control the privacy practices or security measures of independent third-party websites.

We encourage customers to review the privacy policies of external services before providing personal information.

9. Children's Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has provided personal information to us improperly, please contact us so we can review the concern and take appropriate action.

As of the effective date of this policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms are defined under applicable law.

10. Data Security

We take reasonable steps, including using established e-commerce service providers, to help protect personal information processed through our Services.

However, no website, electronic transmission, or storage system can be guaranteed completely secure.

We encourage customers to protect their account credentials and avoid sending sensitive payment information through unsecured communications.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Process and fulfill transactions.
• Maintain customer accounts.
• Provide customer support.
• Maintain financial and business records.
• Comply with legal and regulatory obligations.
• Prevent fraud and resolve disputes.
• Enforce applicable agreements and policies.

Retention periods may vary depending on the type of information and the purposes for which it is maintained.

When information is no longer required, it may be deleted, anonymized, or otherwise handled in accordance with applicable law.

12. Your Privacy Rights

Depending on where you reside, you may have certain rights concerning your personal information, including:

• Right to Access: Request information about personal data we maintain.
• Right to Correct: Request correction of inaccurate information.
• Right to Delete: Request deletion of qualifying personal information.
• Right to Data Portability: Request a copy of certain personal information in an available format.
• Right to Opt Out: Request that certain personal information not be sold, shared, or used for targeted advertising where applicable.
• Marketing Preferences: Unsubscribe from promotional communications.
• Right to Appeal: Appeal certain privacy-request decisions where applicable law provides that right.

These rights may be subject to legal exceptions, verification requirements, and other applicable conditions.

We will not unlawfully discriminate against customers for exercising their privacy rights.

We may request reasonable identity verification before processing certain requests.

Where permitted by law, an authorized agent may submit a request on your behalf, subject to appropriate verification.

You may submit applicable privacy requests by contacting us or using the privacy controls available through our website.

For information processed directly by Shopify, you may also visit the Shopify Privacy Portal.

13. Privacy Complaints

If you have questions or concerns about how your personal information is handled, please contact us using the information provided below.

We will review privacy-related concerns and respond as required by applicable law.

Depending on your location, you may also have the right to appeal certain decisions or submit a complaint to an appropriate privacy or data protection authority.

14. International Data Processing

Although Stash Season currently ships merchandise within the United States, personal information may be processed or stored in other countries by Shopify or authorized service providers.

Where applicable law requires safeguards for international transfers of personal information, appropriate legal transfer mechanisms will be used.

For transfers subject to European Economic Area or United Kingdom data protection requirements, these mechanisms may include applicable adequacy decisions, Standard Contractual Clauses, or other legally recognized safeguards.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website features, technology, or applicable legal requirements.

When changes are made, we will publish the revised policy on our website and update the Last Updated date.

Additional notice will be provided where required by applicable law.

16. Contact Information

For questions about this Privacy Policy, our privacy practices, or requests concerning personal information, please contact:

Stash Season

Email: contact@stashseason.com

You may also reach us through the Contact Us page on our website.